Transform self-service with Citizen Access
Our Citizen Access solutions make self-service a breeze. Processing more than 150,000 interactions every day, they cut phone calls, walk-ins and emails so you can cut costs.
Each simple, smartphone-ready solution connects to NEC Revenues & Benefits in real time. This means customers can do more online, like signing in through a portal account to set up eBilling. And it means you get real-time integration, pre-populated forms and no rekeying.
- Browser-based. So you can change the look & feel and connect to your council’s citizen accounts.
- Cloud delivered. Which means you can cut the cost of hardware and admin
- Easily customised. With options for risk and eligibility checks
Citizen Access Solutions
Manage all types of claims, changes and enquiries
How we helped Hounslow
Cutting walk-ins and phone calls for big efficiencies
Get in touch
Speak to the team about how Citizen Access could help your organisation.