Skip to main content Contact us

Public Safety

Keeping public safety organisations ready for what comes next

Public safety organisations are operating in an increasingly complex environment. Rising demand, changing patterns of crime and emergency incidents, workforce pressures, constrained budgets and growing public expectations are placing greater pressure on services. Organisations need to respond quickly, share information effectively, protect vulnerable people and make the best use of available resources.

NEC Software Solutions works with public safety organisations to meet these challenges, combining specialist software, data, insight, geospatial intelligence and managed services. We help organisations improve operational efficiency, make better-informed decisions and deliver more responsive public safety services.

From emergency contact and command and control through to operational policing, evidence and analysis, geospatial intelligence and managed services, our integrated portfolio supports public safety organisations across the full operational lifecycle.

The challenges facing public safety

Emergency services are dealing with changing patterns of demand alongside increasing complexity and pressure on resources.

Organisations need to understand demand, prioritise effectively and make informed decisions about how people, vehicles, technology and other resources are deployed.

NEC Public Safety

WHERE NEC MAKES AN IMPACT

Control Room Solutions

Connect the public with the services they need through modern command and control capabilities, combining multichannel communications, live situational awareness and operational data.

Innovation

We continually explore how emerging technologies can address the evolving challenges faced by public safety organisations. From AI and automation to biometrics, advanced analytics and digital transformation, we focus on applying innovation where it can deliver practical operational benefits.

Our approach is centred on the responsible and ethical use of technology, ensuring new capabilities are developed with security, trust and transparency at their core, while delivering meaningful outcomes for public safety organisations and the communities they serve.

INSIGHT

Public safety organisations have access to more data than ever before, but turning that information into meaningful insight can be challenging.

We connect data from different systems and sources, making it easier for teams to access the information they need, identify patterns and understand what is happening in real time. By transforming complex data into clear, actionable insight, organisations can make faster, better-informed decisions and respond more effectively to changing situations.

AGILITY

The needs of public safety organisations can change quickly, so technology needs to keep pace with evolving operational demands.

We work closely with customers to understand their challenges, develop practical solutions and bring new capabilities into service quickly. This collaborative approach enables us to respond to changing requirements, continually improve our solutions and deliver lasting value.

Find out more
50%+
UK emergency services supported by NEC
50%+
Of the Australian population served by NEC solutions
30%+
Of UK 999 calls handled through NEC solutions
30,000+
Incidents dispatched every day in the UK

Talk to our team

Discover how NEC’s public safety solutions can help you respond to demand, connect information, improve operational efficiency and deliver better outcomes for your communitie