Transforming referral management across the health system
Healthcare organisations are under increasing pressure to manage growing referral demand while maintaining timely access to specialist care. Incomplete referrals, inconsistent pathway management and limited visibility of referral activity can lead to avoidable delays, unnecessary appointments and inefficient use of clinical resources.
Improving outcomes requires referrals to reach the right service first time, supported by effective triage and consistent pathway governance.
NEC Rego is an intelligent referral optimisation platform that helps clinicians make more informed referral decisions, supports faster triage and provides a clearer view of referral activity across the system.
Designed in collaboration with clinicians, NEC Rego reduces rejected referrals, improves pathway performance and helps create capacity for better patient care.
Proven referral management software
Our technology quickly analyses patient data and records, enabling clinicians to make gold-standard referrals.
We bring together clinicians and managers from primary, secondary and community care to agree the best clinical pathways.
Accurate referrals in under 90 seconds
Around 25% of all referrals are rejected by consultants, either because a different pathway was needed or the information was incomplete. In addition, some patients attend clinics only for the hospital to refer them on to more appropriate community providers.
NEC Rego helps GPs to make referrals quickly and with confidence. Its smart pathways are aligned with NICE guidance, approved by consultants and easily adjusted to local needs. As a result, it gets patients to the right provider sooner and frees up space in clinics for those that need hospital care.
Faster, simpler triage for consultants
Triaging referrals can be a drain on clinical time. Referrals arrive from different places in different formats, so it’s hard to work quickly. Plus consultants often need to switch between systems to see the full patient record and download scans before they can make the right decision.
NEC Rego gives consultants everything they need for rapid triage. From one single screen they can access referrals from eRS and other sources, all the relevant imagery and the patient data. And once the decision is made, it updates hospital systems automatically.
Streamlined processes from end to end
By reducing administrative burden and automating key referral processes, NEC Rego transforms referral management across the health system. Structured workflows help ensure patients are referred to the right service first time, while providing clinicians with the information they need for faster, more informed triage.
Real-time visibility of referral activity supports better operational decision-making, helping organisations identify bottlenecks, optimise capacity and improve pathway performance. The result is fewer rejected referrals, reduced unnecessary clinic activity and faster access to appropriate care.
Solutions for primary and secondary care
With over a 100,000 users across General Practice, Dentistry, Ophthalmology, NEC Rego transforms referrals in a wide range of secondary care specialties.
- Auto-populates patient medical history
- Directs patient to the correct provider worklist
- Single point of access for A&G and referrals
- Instant validation against local criteria
Get in Touch
Talk to our experts about how NEC Rego supports GPs, hospitals and regional health services.
