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Local Government

Blue Badge Services

From assessment to enforcement and reporting, we'll streamline your working day.

ACCESSIBLE | AUTOMATED | INTEGRATED

Transform blue badge with ease

We built our Blue Badge case management system with ease of use in mind. It works on any device, simplifies customer contact and takes the pain out of reporting. It’s cost-effective too, because the charges are matched to your case volume.

10 years' experience in blue badge teams

With nearly 10 years’ experience supporting Blue Badge teams, we work with more than 80 local authorities. Transforming their services with an innovative solution that streamlines operations and increases productivity. By automating workflows, the system helps reduce average processing times and allows faster decision-making and outcomes for applicants. It also significantly cuts phone and email traffic by providing real-time updates and self-service options, reducing the administrative burden on teams.

On-demand service

Our Blue Badge case management system also offers an on-demand service to help local authorities address resource shortfalls. Whether managing a temporary surge in applications or filling staffing gaps, this flexible solution adapts to your specific needs. Discover how the Blue Badge system may help you improve your operations, save money, and provide better services to your community

We also offer flexible support to keep your service running smoothly. We can use our Blue Badge case management software to process applications remotely. Or we can provide a fully managed service.

We’ve helped Birmingham City Council to increase online applications from 17% to 85% as part of a managed service. We also helped Lincolnshire County Council to stay on track when they hit a glitch – we started to process applications within four hours of their call.

Discover our business processing services.

By taking advantage of the latest updates to our Blue Badge CMS, Hampshire County Council has reduced traditional email traffic by 50%.

HAMPSHIRE COUNTY COUNCIL

Great features and benefits

Work effectively on any device

Predict peaks and manage performance with our advanced tools.

Get in Touch

Speak to the team to learn more about blue badge case management.

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