What Makes Us Different?
Our covert operations management solution, Charter, helps law enforcement organisations securely plan, authorise, manage and review covert activities throughout their lifecycle. It provides a centralised environment for managing sensitive operational information, helping teams maintain oversight while ensuring activity is carried out in line with relevant legislation, policy and governance requirements.
Charter supports the management of intrusive covert activities, giving authorised users the tools they need to oversee applications, approvals, reviews and associated intelligence. By bringing key information and workflows together, organisations can improve consistency, reduce administrative effort and maintain a clear audit trail across sensitive operations.
Covert policing often involves multiple teams, forces and partner agencies working together. Charter supports multi-agency operations through flexible data-sharing and federated search capabilities, helping authorised users access relevant information across organisational boundaries while maintaining appropriate controls over sensitive data.
By connecting the management of covert activity with the intelligence it generates, Charter helps organisations turn operational information into meaningful insight. This supports more informed decision-making, stronger governance and a more coordinated approach to covert operations.
Technology built for covert policing
Seamless integration and data searching across modules, including Surveillance, Human Intelligence and Communications data, provides greater operational oversight.
More than twenty years of specialist experience has established Charter as an industry leading solution for covert operations management.
Securely managed data supports operational security requirements, helping organisations protect sensitive information and reduce the risk of compromise.
Trusted by law enforcement agencies across the UK, EU and North America for more than twenty years, delivering dependable technology.
An intuitive interface and configurable guidance improve application quality, helping users capture accurate information and maintain consistent records across operations.
Flexible configuration supports complex operational processes while helping organisations manage sensitive information in line with demanding privacy and legislative requirements.
A trusted partner for covert policing
Charter is trusted by 1 in 2 UK police forces, as well as law enforcement organisations around the world. With more than 20 years of experience, we have developed a deep understanding of the operational and security requirements involved in managing sensitive covert activity.
Developed in close partnership with police forces and law enforcement agencies, Charter continues to evolve around the needs of covert teams. Our specialist expertise and proven technology provide a trusted foundation for managing covert operations and intelligence.
Flexible and adaptable, Charter can be configured to support different organisational structures, processes and operational requirements. Whether deployed within a single force or across multiple agencies, it provides the capabilities needed to support effective covert operations.
Insights
West Mercia Police chooses NEC for new operational policing platform
News
NEC Health announced as partners of the HSJ Summit 2026
Articles
Managing growing demand for Blue Badge services
Articles
How clean is your database?
Articles
Awaab’s Law: the biggest risk is not your technology, but the gaps between it
News
Humberside Fire and Rescue Service go live with a new, hosted Command, Control and Integrated Communication System
Articles
Why NEC Housing will drive major business change at A2Dominion
Articles
Awaab’s Law Phase 2: Moving beyond damp and mould
Articles
Awaab’s Law: You may already have the tools you need
Articles