Skip to main content Contact us

Integrated Communication Control System

Delivering mission-critical voice and data communications.

Transform Emergency Response with the DS3000

Our industry-leading Integrated Communications Control System (ICCS), the DS3000, is trusted by a wide range of emergency services organisations, including Police, Fire and Rescue, Ambulance Services, and other national agencies. Designed to support mission-critical operations, the DS3000 enables seamless communications, improved situational awareness, and efficient incident management within demanding control room environments.

The DS3000 is the only ICCS currently being used to fully support nationwide operations across the UK by organisations such as the Maritime and Coastguard Agency, National Highways, British Transport Police, and the Ministry of Defence Police. Its proven reliability, scalability, and resilience help ensure critical services can respond effectively, coordinate resources efficiently, and maintain public safety around the clock.

How Can DS3000 Help You?

DS3000 is designed to support control room teams operating in demanding, high-pressure environments where clear communication and rapid decision-making are essential. By providing a consistent user experience across multiple communication channels, the solution helps reduce complexity, improve operator confidence, and support effective incident management. Its proven deployment across emergency services organisations demonstrates its ability to support resilient, scalable operations both today and as organisational needs evolve.

  • Analogue and digital radio networks including TETRA
  • Full group/functionality
  • Display up to 60 talkgroups
  • Ability to stun/enable a radio remotely

What Our Customers Are Saying

Read the full case study with Thames Valley Fire & Rescue

Read Here

With the information it provides at my fingertips, I find I rely on BOSS Mobile more than my pager. It is extremely important, as a responding officer, to know exactly the status of colleagues and the resources deployed to an incident. Providing and getting real-time updates on the incident narrative saves me time that I previously would have spent on the radio to control room.”

Thames Valley Fire Control Service

Book a Demo

Whether you’re looking to improve communications, enhance operational visibility or strengthen coordination across teams and agencies, DS3000 provides a resilient, integrated platform that helps deliver faster, more effective responses.

Related Products

Explore our control solutions

ControlWorks

ControlWorks in a next-generation control room and contact centre solution which is transforming operations. It delivers improvements in control room efficiency through integration of multiple communication channels and supporting data sources. 

Vision

Vision allows call handlers to respond to every caller in the most appropriate and efficient manner. Integrated communication channels minimise the time taken to gather and validate information. This helps to speed up decision-making that can ultimately save lives. 

Telephony

The Unified Communications platform brings together leading solutions in the blue light market comprising of the UNIFY Openscape Secure Cloud platform, DS3000 ICCS and NEC’s Command and Control solutions. Delivering effective call taking and demand management. 

Insights