Removing delay from live facial recognition response
Live facial recognition technology, NeoFace® Watch, is used by police forces across the UK to scan tens of thousands of faces every week, helping to identify wanted individuals, persons of interest, and vulnerable or missing people in real time. By providing rapid identification capabilities, the technology supports proactive policing operations and helps officers respond more effectively to potential threats and safeguarding concerns.
NEC Robotic Process Automation (RPA) enhances this capability by automating the connection between NeoFace Watch and the control room environment. Alerts generated in the field are transferred directly into ControlWorks, our integrated control room solution, where incidents are automatically created with the relevant information attached. This removes the need for manual intervention, reduces delays and the risk of errors, and ensures critical intelligence reaches control room teams without delay.
By streamlining the flow of information from detection to response, forces can improve situational awareness, accelerate decision-making, and deploy resources more effectively. The result is a faster, more efficient operational response that helps maximise public safety outcomes while reducing the administrative burden on frontline and control room staff.
Key Features
NEC Automate Facial Recognition combines intelligent automation with real-time operational workflows to ensure critical facial recognition alerts are acted upon quickly and consistently. From automatic incident creation and direct integration with NeoFace® Watch, to enriching incident data with information from force systems, the solution provides control rooms with greater visibility and situational awareness. By reducing manual intervention, minimising delays, and making vital risk information available before deployment, forces can improve response times, enhance officer safety, and make more informed operational decisions
Creates a control room incident the moment a facial recognition alert is raised.
Unlocking Safer Communities with FR Technology
Discover how NEC’s advanced facial recognition technology supports faster identification, real-time intelligence, and safer outcomes
Turn facial recognition alerts into immediate operational action
Control rooms operate under constant pressure. NEC combines trusted facial recognition technology with proven control room automation to help forces respond faster, work smarter and protect the public more effectively.
By automating the flow from NeoFace Watch to ControlWorks, facial recognition alerts are turned into live control room incidents by automatically:
- Creating an incident containing the subject’s details
- Augmenting incident data using other systems, such as the Police National Computer or the force’s Records Management System
- Deploying appropriate resources and informing officers of warning markers or additional risks
The result is faster response, improved data accuracy and greater confidence that critical alerts are acted on quickly and consistently.
Book a Demo
Discover how NEC Automate Facial Recognition can help your force turn real-time facial recognition alerts into immediate operational action. By automating incident creation and enriching incidents with critical intelligence, the solution enables faster decision-making, reduces manual effort, and supports a more effective response to high-priority alerts.
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