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Local Government

Expert support in revenues and benefits processing

We add resilience to your teams, busting backlogs or taking the strain at peak times.

Skilled revenues and benefits processing whenever you need it

Our revenues and benefits processing service offers trained assessors to support your in-house team. We can help you to bust backlogs, take the strain at peak times or provide long-term support. What’s more, our multi-skilled team can process council tax, business rates, housing benefit and council tax discounts.

The ability to adapt means we meet your needs fast. We’re available for continuous or ad-hoc support, and most importantly, we’re paid by results.

We’ve worked with more than 130 local authorities, processing more than 686,000 claims and changes every year.

Flexible support

Expert team

Our assessors are fully trained in a range of back office systems.

Market-leading software

NEC Revenues & Benefits blends the latest technology with decades of experience. Browser-based and cloud ready, it integrates seamlessly with other systems so you can deliver a great customer experience.

Our customers process changes in circumstances faster than anyone else. Plus, they offer advanced self-service on any device. Ask yourself, are you in the right place with revs and bens?

“NEC provided expert support exactly where and when we needed it, helping us to deliver for our residents at a really challenging time”

Karen Wilson Benefits Operations Manager, Cheshire East Council

GET IN TOUCH

Contact us from 9.00 – 17.00 Mon-Fri: